Welcome to the Digital Business Cards Direct support hub. We are dedicated to ensuring your transition to the future of networking is seamless. If you can’t find the answer to your question below, our team is ready to help.
Contact Customer Support
Need immediate assistance or have a specific question about your order?
- Phone / Text: 707.412.8314
- Email: [email protected]
- Business Hours: Available for direct support to keep your networking uninterrupted.
Need to update your card? All plans include unlimited updates! Simply navigate to the Login section on our website, enter the email address and password from your order, and enter your changes (new title, phone number, updated headshot, etc.) and save changes. Its updated instantly.
Frequently Asked Questions (FAQs)
Getting Started & Usage
Q: What is a Digital Business Card? A: A digital business card is a modern, zero-waste alternative to traditional paper cards. It serves as an interactive professional hub containing your contact info, social links, bio, and portfolio. You share it via a unique URL or a scannable, high-resolution QR code.
Q: Do my contacts need an app to scan my card? A: Not at all. There are no apps or special hardware required. Your contacts simply point their standard smartphone camera at your QR code. Your profile opens instantly in their web browser, and they can download your contact info directly into their phone’s address book with a single click (“One-Tap Save”).
Q: How does the setup process work? A: We do the heavy lifting for you in three simple steps:
- Customize: Choose your tier and enter your details, profile picture, logo, and social media links into our secure form.
- Submit: Complete your order and payment. Get access to your Digital Business Card instantly. Our team will begin building your custom hub.
- Network: You will receive an email with your unique URL and high-res QR code, ready to be shared instantly.
Turnaround Times & Updates
Q: How long does it take to get my digital card once I order? A: Turnaround times depend on the package you select:
- Basic: Instant!
- Standard Plans: AI Image Approximately 24 hours.
- Video Pro Plan: Approximately 48 hours.
- Custom Plans: Approximately 5 business days.
Q: Can I change my information if I get a new job or phone number? A: Yes! Unlimited updates are included with your 1 Year of Service. You can log into our Client Portal at any time to update new contact info, updated photos, or new social links, and refresh your card instantly.
Features & Pricing
Q: What are the AI Headshots and Video Headers? A: We use advanced AI to help you make a stunning first impression.
- Standard Tier: Includes professional AI headshot generation.
- Video Pro Tier: Includes an immersive, 8-second cinematic video header for your profile alongside enhanced visual effects.
Q: Are there any hidden setup fees? A: No! You simply pay the annual hosting and service rate (starting at $45 a year), which covers card creation, secure hosting, and unlimited updates.
Q: I have a whole team. Can you create custom cards for my enterprise? A: Absolutely. Our Custom tier is built for full branding, storytelling, custom URL/domain options, and advanced analytics. You will also get a Dedicated Account Manager. Please reach out to our Sales team via our contact form or call us to discuss custom enterprise pricing.
Q: How long does my card last? A: Your initial purchase includes creation and 1 full year of secure hosting and unlimited updates. Because it’s digital, your card creates zero waste—saving trees and reducing your carbon footprint while keeping you on the cutting edge.